Bridget Duffy

  • former Chief Experience Officer, Cleveland Clinic

Bridget Duffy's Presentations

Gel Health 2009 October 2009

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After breaking her leg, Bridget Duffy got a close look at the patient experience - by being a patient herself. At the first Gel Health conference, Bridget discusses what she learned - and what has inspired her, throughout her career, to advocate for improved patient experience.

After breaking her leg, Bridget Duffy got a close look at the patient experience - by being a patient herself. At the first Gel Health conference, Bridget discusses what she learned - and what has inspired her, throughout her career, to advocate for improved patient experience.

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Gel 2008 April 2008

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Creating a good patient experience is the focus and mandate of the Chief Experience Officer at the Cleveland Clinic, one of the world's top-rated medical facilities. In this talk, Bridget Duffy shows the theory and practice of patient-centered care,... More

Creating a good patient experience is the focus and mandate of the Chief Experience Officer at the Cleveland Clinic, one of the world's top-rated medical facilities. In this talk, Bridget Duffy shows the theory and practice of patient-centered care, including an on-stage demo of an innovative patient gown.

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