Randy Garutti

  • Chief Operating Officer, Shake Shack

Randy Garutti is the COO of Union Square Hospitality Group’s (USHG) beloved Shake Shack, where he is responsible for the growth, performance and excellence of the business. Presently, four new Shake Shacks are under development (set to open 2010),... More

Randy Garutti is the COO of Union Square Hospitality Group’s (USHG) beloved Shake Shack, where he is responsible for the growth, performance and excellence of the business. Presently, four new Shake Shacks are under development (set to open 2010), including two new Manhattan locations (Theater District and Upper East Side), Miami Beach and USHG’s first international site (Kuwait City, Kuwait). The new locations will build upon the success of three beloved siblings throughout New York City – Madison Square Park, Upper West Side, and Citi Field.

Randy played the lead role in the planning and design of Shake Shack’s second location on the Upper West Side of Manhattan (October 2008), as well as its outpost at Citi Field Ballpark (April 2009). Most recently, Randy was Director of Operations for Union Square Hospitality Group, responsible for the oversight and support of operations for all USHG restaurants as well new businesses development. In 2006, he was named one of Crain’s Top 40 under 40.

Prior to his role in Operations for USHG, Randy served as General Manager of Union Square Cafe, continuously rated #1 or #2 most popular restaurant in NYC by Zagat Survey for the past decade.

Born in Manhattan and raised in northern New Jersey, Randy lives on New York City’s Upper West Side with his wife and two sons.

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Randy Garutti's Presentations

Gel 2010 April 2010

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Randy describes the original design of Shake Shack and explains what goes into creating the extremely popular experience.

Randy describes the original design of Shake Shack and explains what goes into creating the extremely popular experience.

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